Streamline Complex Processes with Guided, Industry-Specific Experiences

In industries where customer journeys involve multiple steps, decisions, and integrations, clarity and efficiency are critical. OmniScripts — part of Salesforce OmniStudio — allow you to build dynamic, user-friendly workflows that guide users through even the most complex tasks with ease.

At Germino Tech, we design and develop custom OmniScripts that turn fragmented processes into seamless, guided digital experiences — for both internal teams and end customers.

Whether you need a quick consult or a full-scale project, we're ready to help.

What We Build

Customer Self-Service Flows

Help users complete tasks on their own — from submitting service requests to enrolling in a new plan.

Agent-Guided Workflows

Equip your support or sales agents with simple, efficient scripts that reduce errors and speed up resolution.

Multi-Step Forms & Wizards

Collect and validate user input in a clean, guided format that integrates across Salesforce and external systems.

Dynamic Branching Logic

Show only relevant steps based on user input, profile, or context — making interactions smarter and faster.

Integrated Experiences

Use DataRaptors and Integration Procedures to pull/push data between Salesforce and external apps in real time.

Let’s Build Something Better

Germino Tech exists to make Salesforce simpler, smarter, and more useful — no matter the size of your company or the complexity of your setup. If you’re ready to make the most of your CRM, we’re ready to help.